1. Acceptance of Terms
These Terms of Service ("Terms") form a binding agreement between you ("User," "you") and Thompson Intelligence Group, LLC ("Company," "we," "us," or "our"), the operator of Narrata (the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account. The Service is not directed to, and should not be used by, anyone under 18.
2. Description of the Service
Narrata converts user-supplied documents (PowerPoint, Word, PDF) or user-supplied prompts into researched, narrated, presenter-ready content, including AI-generated scripts, synthesized or cloned voice audio, video exports, and related features (collectively, the "Outputs"). The Service uses third-party AI models and web research tools to generate and verify content; see Section 7 (AI-Generated Content) and our Privacy Policy for details on how these tools process your data.
The Service is currently offered on an invite-only, pre-release basis and may change, be modified, or be discontinued at any time, and may contain bugs or incomplete features.
3. Account Registration & Access
Access to the Service currently requires a single-use access code issued at our discretion. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information at registration and keep it current.
We reserve the right to suspend or disable any account, with or without notice, for violation of these Terms, suspected fraudulent or abusive use, or at our sole discretion.
4. Your Content
4.1 Ownership
You retain all ownership rights in the documents, prompts, and other materials you upload to the Service ("Your Content"). We do not claim ownership of Your Content.
4.2 License to Us
By uploading Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and transmit Your Content solely as necessary to operate, provide, and improve the Service for you — including sending Your Content to third-party AI service providers as described in our Privacy Policy. This license ends when you delete Your Content or close your account, except for residual copies retained for legal, backup, or archival purposes for a limited period.
4.3 Use of Your Content to Improve AI Models
We do not use Your Content to train or fine-tune general-purpose AI models operated by us or our third-party providers, beyond what is necessary to generate the specific Output you request in the ordinary course of using the Service.
4.4 Your Responsibility
You represent and warrant that: (a) you own or have the necessary rights to upload and use Your Content on the Service; (b) Your Content does not infringe any third party's intellectual property, privacy, or other rights; and (c) Your Content does not violate any applicable law.
5. Ownership of Outputs
Subject to your compliance with these Terms and to the extent we are able to grant such rights under our agreements with third-party AI providers, we assign to you all right, title, and interest we hold in the Outputs generated for your account. You acknowledge and agree that:
- Because the Service generates Outputs using AI models, similar or substantially similar Outputs may be generated for other users from similar inputs, and Outputs are not exclusive to you;
- The availability and scope of copyright or other intellectual property protection for AI-generated content varies by jurisdiction and is an unsettled and evolving area of law; we make no representation that any Output is or will be protectable;
You remain solely responsible for reviewing Outputs before use and ensuring they do not infringe any third party's rights, consistent with Section 4.4 and Section 8 (Acceptable Use).
6. Voice Cloning & Biometric Data
The Service includes an optional voice cloning feature. If you choose to upload a voice sample for cloning, you represent and warrant that:
- The voice sample is your own voice, OR you have obtained the explicit, informed, prior consent of the individual whose voice is being cloned, and you are authorized to provide that consent to us on their behalf;
- You will not use the voice cloning feature to impersonate any person without their consent, for fraudulent purposes, or in any manner that violates any law, including state biometric privacy laws (such as the Illinois Biometric Information Privacy Act and the Texas Capture or Use of Biometric Identifier Act);
You understand that a submitted voice sample and any resulting cloned voice model may constitute biometric identifier data under applicable law, and that our collection, use, and retention of this data, including our retention schedule, is described in our Privacy Policy.
We reserve the right to require additional verification before processing a voice cloning request, and to remove any cloned voice we reasonably believe was created without proper consent.
7. AI-Generated Content; No Warranty of Accuracy
The Service uses artificial intelligence — including large language models, automated web research, and an internal fact-verification process — to generate scripts, research findings, and narration. While we have built the Service to research and verify claims before including them in Outputs, AI-generated content can still contain errors, omissions, or inaccuracies, and our verification process cannot guarantee complete accuracy or completeness.
You are solely responsible for reviewing any Output before relying on it, presenting it to others, or using it in any decision-making context. THE SERVICE DOES NOT PROVIDE PROFESSIONAL, LEGAL, FINANCIAL, MEDICAL, OR ACADEMIC ADVICE, AND OUTPUTS SHOULD NOT BE TREATED AS SUCH.
8. Acceptable Use
You agree not to use the Service to:
- Upload content you do not have the right to use, or that infringes any third party's rights;
- Generate or distribute false, defamatory, harassing, or misleading content about any real person or organization;
- Clone a voice without proper consent as described in Section 6;
- Attempt to reverse-engineer, disrupt, or gain unauthorized access to the Service, its underlying systems, or other users' accounts or content;
- Upload malicious code, malware, or content designed to disrupt the Service or its infrastructure;
- Use the Service to violate any applicable law or regulation;
- Use automated means (bots, scrapers) to access the Service beyond what we expressly permit;
Use Outputs to train, benchmark, or build a competing AI model or service.
9. Sharing & Collaboration Features
The Service allows you to share presentations with other registered users and grant them view, download, and/or edit permissions. If you share content with another user, you are responsible for ensuring you have the right to do so. We are not responsible for what a person with granted access does with content you choose to share with them, including if they download or further distribute it, within the permissions you granted.
10. Intellectual Property; Feedback
The Service itself — including its software, design, trademarks, and underlying technology — is owned by the Company and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features except as necessary to use the Service as intended.
If you submit feedback, suggestions, ideas, or feature requests about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into the Service without restriction, attribution, or compensation to you.
11. Copyright Complaints (DMCA Notice-and-Takedown Policy)
We respect the intellectual property rights of others and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. If you believe content on the Service infringes your copyright, send a written notice to our designated agent at our DMCA Agent at legal@thompsonintelligencegroup.com (registration with the U.S. Copyright Office pending) that includes:
- A physical or electronic signature of the copyright owner or authorized representative;
- Identification of the copyrighted work claimed to be infringed;
- Identification of the allegedly infringing material and information reasonably sufficient to locate it on the Service;
- Your contact information (address, telephone number, email);
- A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the copyright owner's behalf.
If we remove or disable content in response to a valid notice, we will notify the affected user, who may submit a counter-notification meeting the DMCA's requirements. We may reinstate the content unless the copyright owner files a court action within the statutory period. We may terminate the accounts of users who are repeat infringers.
12. Third-Party Services
The Service relies on third-party AI and infrastructure providers (including, without limitation, providers of large language models, text-to-speech and voice cloning, web search, and cloud hosting) to function. Your use of the Service is also subject to the applicable terms of those providers to the extent your data is processed by them, as described further in our Privacy Policy. We are not responsible for the acts or omissions of third-party providers.
13. Fees
The Service may currently be offered free of charge or under promotional/invite-only access. We reserve the right to introduce fees, subscription tiers, or usage-based charges at any time, with reasonable advance notice to existing users before such changes take effect for their account. Once fees apply, we will provide the applicable pricing, billing cycle, and cancellation/refund terms at the time of purchase; unless otherwise stated at checkout, fees are non-refundable.
14. Export Control & Sanctions Compliance
The Service may be subject to U.S. export control and economic sanctions laws. You represent that you are not located in, or a national or resident of, any country subject to a U.S. government embargo, and that you are not listed on any U.S. government restricted-party list. You agree not to use the Service in violation of any applicable export control or sanctions law.
15. Termination
You may stop using the Service and request account deletion at any time. We may suspend or terminate your access to the Service at our discretion, including for violation of these Terms, with or without notice. Upon termination, your right to use the Service ceases immediately; certain provisions of these Terms (including Sections 4.2, 5, 7, 10, 16, 17, 18, 19, and 24) survive termination.
16. Disclaimer of Warranties
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
18. Indemnification
You agree to indemnify and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, Your Content, your misuse of the Service, or any DMCA claim arising from content you uploaded or shared, including any voice cloning performed without proper consent.
19. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Before filing a claim, you agree to first contact us at legal@thompsonintelligencegroup.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days. Subject to that informal process, you and the Company agree that any legal action shall be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction there.
20. Electronic Communications
You consent to receive communications from us electronically, including by email and through in-app notices, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
21. California Consumer Rights Notice
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: if you have a question or complaint regarding the Service, you may contact us at legal@thompsonintelligencegroup.com. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
22. Force Majeure
We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, internet or utility failures, or failures of third-party AI or infrastructure providers.
23. Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
24. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede any prior agreements. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any provision is not a waiver of our right to do so later. Any notices to the Company should be sent to [INSERT CONTACT EMAIL / MAILING ADDRESS]. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and the Company. Section headings are for convenience only.
25. Changes to These Terms
We may update these Terms from time to time. We will provide notice of material changes (such as by email or an in-app notice) before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
26. Contact
Questions about these Terms may be directed to: legal@thompsonintelligencegroup.com.